Channel · AI agents
An agent already has search. What it doesn't have is someone to answer and close the booking.
Search is the easy part. What breaks an agent is supply that sits in no system, and a confirmation that depends on a person.
We work behind you. Your client never sees us.
Today
What happens now
What isn't inventory can't be queried
The terms, the options and the real availability live in conversations, not behind an endpoint.
A shared calendar lies
Availability for an experience depends on context; it isn't a value you can read.
Without a close, the task is half done
An agent that finds but can't book has done half the job, and the user does the other half.
54 %
of providers that opened since 2022 have no booking system either. That's not debt that settles itself while you build yours.
Arival, State of Booking Tech, 2025 · 5,000+ activity providers
With Duxenia
What changes
What isn't inventory, made queryable
We ask the provider through whichever channel they use and return a structured answer.
One flow, always the same
Request → options → selection → confirmation → payment and paperwork. With statuses that tell the truth.
An actual close
Confirmation with the provider, payment and paperwork. Not a redirect somewhere else.
The terms
What stays yours
Your product
The user stays inside your agent. We don't pull them out.
Statuses you can program against
“Waiting on provider” and “no availability” are answers, not errors.
No exclusivity
Keep using what you already connect for what it already covers.
The flow is always the same —request, options, selection, confirmation, payment and paperwork— and so are the statuses: you will see “waiting on provider” and “no availability”, because they are real. See the whole protocol.
Getting started
Through the channels you already use
Today, through an entry point that already works. The programmatic interface is still open, and we want to define it with whoever is going to use it.
We handle the booking and the payment. We don't answer for the service.
The provider is the one delivering the experience. We don't refund what they don't refund, and their cancellation terms are visible before you book.